For better or worse, when we need to do something – make a payment, check an address or send an email - our phones are our first port of call. Is it any wonder that we feel so lost when we accidentally leave them at home or – worse – lose them altogether?

While there’s lots to criticise about our increasing reliance on our phones, and the impact that many of the social media platforms we access from them have, there’s no getting away from how much easier and more convenient they have made our lives. That tiny but powerful computer-in-your-pocket makes trailing round the supermarket, booking an appointment at the hairdressers or queuing at the bank (almost) a thing of the past. And while there’s no replacement for face-to-face communication in certain situations, ordering and re-ordering prescriptions is one chore that most of us would rather deal with in the space of minutes while waiting for the kettle to boil. When the alternative might mean trying to get through on a busy phone line during your lunch break or travelling somewhere to fill in and return a paper form, it’s a no-brainer – no matter how you might feel about the latest iPhone.

We pride ourselves on our friendly, expert teams in our local pharmacies. They’re always on hand to give advice or support you with decisions about your health. But we understand that your lives are busy and that convenience is often key. That’s why we’ve partnered with Healthera, the NHS-approved app that is designed to make it easy to track all your prescriptions from your phone.

We’ve worked with them because their app is really straightforward and easy to use. Even if you’re not much of a fan of technology, the menu makes it really clear what you need to do. Download the app, fill in your details, place your order and then we take over. We’ll pick up your prescription and let you know when it’s ready to collect or be delivered to you. Saving you precious time to do something you actually enjoy (posting your latest selfie on Instagram or moving up a few more levels on Candy Crush). Download our BeWell app now.

Tailored is always better. Whether it’s a menu based around your favourite things or a suit that’s been cut to fit only you, it’s a vastly superior experience to the alternative. However these options often come at a premium – personalised care and attention can be expensive. Or so we have always been led to believe. If it’s a service for everyone, it needs to be a one-size-fits-all – which really means one-size-fits-no-one. But that doesn’t have to be the case. There’s much about our health services that need to be accessed in a particular way, so everyone gets what they need – but here at Willis, we want to change what we can, so it suits the way you live your life.

One particular innovation driven by that aim is our 24/7 collection points. At our Clydebank and Wallacewell pharmacies you can now collect your prescription at a time that suits you – at any time of the day or night, regardless of day of the week or bank holidays! It’s really easy, safe and secure; after you’ve ordered your prescription you’ll be sent a pin number, which you use to access your prescription at our collection points whenever you prefer. And if you use it in combination with our Healthera app you’ll be in complete control of every aspect of ordering and receiving your prescriptions.

So no more waiting in queues, or leaving work early to catch the pharmacy before closing time. In addition, you’ll also be doing your bit to support the NHS – by picking up from our collection points, you’re freeing up staff to provide other vital care services, like vaccination clinics. It’s win-win!

Find out more about our 24/7 prescription collection service.